Remote Assistance

Mastering Your Fleet, No Matter the Distance
Learn More

Remote Access
Real-Time Interaction, Direct Resolution

Remote Desktop
Remote Control
Files Transfer
This feature allows you to view the live screen of the remote device. It's ideal for observing user behavior, understanding what they are seeing, and guiding them through troubleshooting steps.
With this capability, you can operate the device remotely just as if you were using it physically. You have full control over touch, navigation, and input, enabling you to resolve issues directly and efficiently.
Securely transfer files between your browser and the device, allowing you to send configuration files, apps, or assets to the device and retrieve files for inspection or backup.

Remote Commands
Instant Actions, Total Control

Lock/Unlock

Lock devices suspected of
being lost or stolen to prevent
unauthorized use.

Factory Reset

Restore devices to their factory
settings to resolve critical issues or
securely repurpose hardware.

Shutdown/Restart

Power off or reboot devices
remotely to apply changes, resolve
issues, or perform maintenance.

Clear Screen Lock Password

Remove forgotten or misconfigured
screen lock passwords to restore access
without data loss.

Remote Debugging
Advanced Diagnostics, Faster Solutions

Log Retrieval for Troubleshooting

Remotely collect device logs for in-depth diagnostics and faster issue resolution. This eliminates the need to physically access the device to get the information needed to solve a problem.

Remote ADB (Android Debug Bridge)

Enable secure ADB sessions over the air for advanced remote debugging and command execution. This powerful tool gives technical teams the ability to investigate and solve problems efficiently.

Benefits of Remote Assistance

Enhanced
Operational Efficiency
Empowers teams with
powerful tools to provide
support remotely.
Minimized
Downtime
Eliminates the travel
and shortens the
turn-around time.
Reduced
Costs
Reduces costs by
removing the need for
physical travel to device
locations.
Faster Response
Time
Start the troubleshooting
immediately with remote
access to the device.
Improved
Security
Lock devices remotely or
reset them to factory setting
to prevent authorized use
or data leaks.

Remote Assistance

Mastering Your Fleet, No Matter the Distance
Learn More

Remote Access
Real-Time Interaction,
Direct Resolution

This feature allows you to view the live screen of the remote
device. It's ideal for observing user behavior, understanding what
they are seeing, and guiding them through troubleshooting steps.
You can operate the device remotely as if you were using it 
physically. You have control over touch, navigation, and input, enabling 
you to resolve issues directly and efficiently.
Securely transfer files between your browser and the device, 
allowing you to send configuration files, apps, or assets to the 
device and retrieve files for inspection or backup.
Remote Desktop
Remote Control
Files
Transfer

Remote Commands
Instant Actions, Total Control

Lock/Unlock

Lock devices suspected of
being lost or stolen to prevent
unauthorized use.

Factory Reset

Restore devices to their factory
settings to resolve critical issues or
securely repurpose hardware.

Shutdown/Restart

Power off or reboot devices remotely
to apply changes, resolve issues, or
perform maintenance.

Clear Screen
Lock Password

Remove forgotten or misconfigured
screen lock passwords to restore
access without data loss.

Remote Debugging
Advanced Diagnostics,
Faster Solutions

Log Retrieval for Troubleshooting

Remotely collect device logs for in-depth diagnostics and faster issue resolution. This eliminates the need to physically access the device to get the information needed to solve a problem.

Remote ADB (Android Debug Bridge)

Enable secure ADB sessions over the air for advanced remote debugging and command execution. This powerful tool gives technical teams the ability to investigate and solve problems efficiently.

Benefits of Remote
Assistance

Enhanced
Operational
Efficiency
Empowers teams with
powerful tools to provide
support remotely.
Minimized
Downtime
Eliminates the travel
and shortens the
turn-around time.
Reduced
Costs
Reduces costs by
removing the need for
physical travel to device
locations.
Faster Response
Time
Start the troubleshooting
immediately with remote
access to the device.
Improved
Security
Lock devices remotely or reset them to
factory setting to prevent authorized use or
data leaks.
Get in touch with us

Want to find the right products and pricing for your business? Our Sales team is here to assist you.

Contact Information
*Indicates required field
First Name*
Last Name*
Email Address*
Phone
Company*
Country/Region*
Product Interest
Product Family
(Hold Ctrl to select multiple items.)
Tell Us More (Max 3000 characters)*
I agree with LANDI's Privacy Policy.*
Submit
5s
Your satisfaction is our top priority.
Thank you for choosing LANDI for your support needs.